AI Transparency Notice
EU AI Act — how we label AI systems and AI-generated content
Last updated: 6 August 2026. This notice explains how The Pending Agency uses artificial intelligence (AI) and how we meet transparency obligations under the EU AI Act (Article 50). It complements our Privacy Policy (section “How We Use AI”), which covers personal-data processing under the GDPR.
1. You are interacting with AI
When you chat with Spotty (manager, artist, admin, or the public preview), you are interacting with an artificial intelligence system, not a human. Spotty can make mistakes, omit context, or misunderstand instructions. Important decisions should be checked by a person.
Other features labelled “AI”, “Generate with AI”, or similar (Talent Finder, Job Finder, application letters, email drafts, portfolio assistants, CSV mapping, and related tools) also use AI systems. Background processes such as embeddings and email classification support search and routing and do not chat with you directly.
2. AI-generated content
Drafts produced by our generative tools (emails, application letters, project/job copy, outreach text, and similar) are AI-generated or AI-assisted. You must review and edit them before sending or publishing. Do not present unreviewed AI output as solely human-authored where that would mislead recipients.
Where technically feasible, we embed machine-readable marks in synthetic text we generate so automated systems can detect AI origin (EU AI Act Article 50(2)). Marks are designed not to change the readable meaning of the text. Full industry watermarking standards continue to evolve; we will strengthen marking in line with the EU Code of Practice on transparency of AI-generated content.
3. AI scoring, ranking, and human oversight
Application Analysis and finder/search tools may produce scores, rankings, or match suggestions. These outputs are advisory only. A human user (typically a manager or artist) remains responsible for final decisions about people, applications, and opportunities. We do not use AI scores as the sole basis for automated accept/reject decisions without human review.
If you are an artist and believe AI-assisted evaluation of your application or visibility in search has significantly affected you, contact us to request human review of the relevant decision pathway (see contact below).
4. Data used by AI
Depending on the feature and your settings, AI tools may process prompts you enter, portfolio and profile data, project/job content, application materials, emails you ask us to draft or classify, and related workspace files. Spotty and our other generative features use third-party foundation models from Anthropic (Claude), hosted for us via AWS Bedrock in the EU (eu-central-1) under our processor arrangements.
Your data is not used to train AI models. We do not use your prompts, conversations, uploads, or other personal data to train our own models, and we configure our Anthropic / AWS Bedrock processing so customer content is not used to train the provider’s foundation models. Details of personal-data processing are in our Privacy Policy.
5. High-risk AI (employment context)
Tools used to help find talent or evaluate applications may, depending on use, fall under EU AI Act rules for AI in employment or worker-management contexts. We treat Talent Finder and Application Analysis with heightened care: human oversight notices in product, logging of AI runs, and ongoing legal classification with counsel. This notice does not replace a formal conformity assessment if one is required.
6. Contact
Questions about AI transparency, human review requests, or this notice: info@agency-tp.com