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Luminiscence

Usher for Luminiscence: A 360º Immersive Show

LUMINISCENCE is an immersive, multi-sensory cathedral experience that has captivated over 2,000,000 guests across France. Luminiscence invites audiences into a timeless journey through sacred stories brought to life with 360° video mapping, live music, and transformative visuals.

Position Summary: We are seeking detail-oriented and experienced Ushers with exemplary customer service and problem solving skills. We are specifically looking for Halloween, Thanksgiving and Christmas availability.

Key Responsibilities:
- Set up and breakdown of space
- Excellent customer service
- Guide patrons to their seats
- Answer questions involving the show and the space
- Providing patrons with programs and other relevant materials
- Checking the space for cleanliness
- Visually sweep the space to check for potential safety issues and lost and found items
- Be aware of and enforce appropriate house rules
- Remain at assigned post throughout the event unless taking an assigned break
- Assist patrons with disabilities
- Attend pre-event Usher meetings and other trainings as required by management
- Other duties as directed

Requirements:
- Ability to lift 50 lbs waist high, and able to assist with set up of furniture for events as directed
- Ability to read small print
- Ability to climb steps repeatedly
- Ability to descend/ascend ramps and inclines/declines
- Ability to stand for long periods of time
- Work in a fast-paced, busy environment with environmental conditions such as noise, heights, dark/dim/absence of lighting
- Ability to bend, stretch, reach and kneel without restriction
- Communicate effectively in English
- Must be able to open doors repeatedly throughout shift
- Deal effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness
- Establish and maintain effective work relationships with those contacted in the performance of required duties

Compensation: Hourly rate (based on experience), W2 temporary employee. Equipment provided by the production team.

To Apply: Please send your resume and a short description of your experience to mackenzie.greiner@ba-luminiscence.com
New York City, NY
$25.00 per hour
Apply by · 2026-11-01
production-technical
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