The Pending Agency

Your Pocket CRM

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The Pocket CRM on your AI Dashboard at /artists/agents/ is where the people who already book you live. Most work comes from people you have worked with before, which makes this the highest-value part of your side of the platform.

What to keep in it

  • Bookers, promoters, and venues.
  • Clients and repeat customers.
  • Collaborators and people who refer work to you.
  • Leads you saved from Client Finder.

Adding contacts

  • By hand — free, and the right way to bring in the people you already know.
  • From a URL — point at a venue or company page and have the contact built from it. This uses AI and draws credits; the cost is shown first.
  • From an image — a business card or a screenshot. Also AI, also charged.
  • From Client Finder — save leads straight from a run.

Activity history

Each contact carries the history of your relationship: when you last played there, what you were paid, who you dealt with, what was said. This is the part that pays off a year later, when you need to remember whether they said "come back in autumn".

Following up is the whole point

A CRM you only write into does nothing. Set a follow-up when you close a conversation, and work the list rather than waiting to be contacted. Ask Spotty who you have not spoken to in a while.

Drafting outreach

You can have an outreach email drafted from a contact. It draws credits, shows the cost first, and should be edited before sending.

Privacy

Your CRM is private to you. No manager and no other user can see it.

Need more than an article?

Ask Spotty — it searches this Help Center and can open the screen you need.

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Contact The Pending

Questions, feedback, or issues — reach our team directly.