Messages and notifications

Conversations on the platform run through /messaging/, and everything that happens to your account is announced at /notifications/.

Messaging

In-app messaging is how you talk to managers and bookers you are connected with. Conversations stay attached to the platform, so you can find what was agreed later instead of digging through a personal inbox.

Someone you are not connected with reaches you through a message request, which appears once they have actually sent a first message. Accept, decline, or block it. People you are already connected with never need a request.

Replying quickly matters more than replying at length. In casting and booking, availability windows close fast.

Groups and project chat

Groups are built from your connections: you can add people you are connected with. Every project also has a Project Chat, a team thread you open from the project page, which shows up under Projects in the inbox.

Open Members in a group to manage it. Only a group admin can add people, remove people, rename the group, or make someone an admin. In a project chat, the admins are the project's co-admins. A group always keeps at least one admin: if the only admin leaves, the longest-standing member becomes admin. The group creator cannot be removed. The chat shows a short note when someone joins, leaves, or becomes an admin.

In a conversation

• Reply to a message to quote it in your answer.
• Attach several files at once, up to 25 MB each. Media & files collects a conversation's photos, videos, and files in one place.
• Mention someone with @ — it finds people who are in that conversation.
• Read ticks show when a message was seen, and Seen by shows who has read your own messages in a group.
• Edit, delete, and react to messages. The author of a message is told when someone reacts.

Notifications per conversation

The bell in a conversation sets Notify me for: All messages, Mentions only, or Muted. If a message waits unread for a while, you get one summary email — only for conversations set to all messages, and only if email notifications are on in your settings.

Notifications

You are notified about the things that need you: application status changes, invitations, messages, booking inquiries, appointments a manager scheduled with you, finder runs starting and finishing, and — if you switched them on — the weekly brief from Spotty and a Circle digest.

Notifications can reach you in the app, by email, and as push — depending on the event and your settings. A booking inquiry from your portfolio always comes with an email.

Weekly brief and Circle digest

The weekly brief is three sentences about your week, off until you switch it on in community Settings. A Circle digest is a weekly summary from Circles you are in, switched on from Companion. Neither costs pens. See the articles on the weekly brief and on job helpers.

Controlling what you receive

Preferences are in your account settings at /settings/profile/creative/. You can adjust categories separately, so switching off one kind of email does not silence the rest.

Every notification email also carries a one-click unsubscribe link. It stops that one kind of email; the page it opens also offers Stop all emails I can switch off, which stops application and project notices too. Billing notices (subscription cancelled, payment failed, out of pens) still arrive.

What not to switch off

Turning off application and invitation notifications is usually a mistake — those are time-sensitive, and a missed invitation is a missed job. If you get too much email, narrow the categories rather than switching everything off.

Appointments

When a manager schedules something with you, it appears on your calendar at /creatives/calendar/ as well as in notifications.